• LEADERSHIP & TEAM MANAGEMENT

    Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.

    Lead, motivate, inspire, and coach employees to create a customer-centric environment.

    The ability to foster, develop, and motivate high-performing customer success teams in a fast-paced environment.

    Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression.

    Develop & Coach: develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability.

    Stay up-to-date with product knowledge, company information, new launches, campaigns, and promotions.

    Identify and communicate business needs and opportunities.

    Inspire & Motivate: inspire teams through values, empathy, and empowerment, tailoring motivation to the individual and leveraging the
    strengths of the team.

    Act as a brand ambassador reflective of the company values and mission.

    Develop and implement processes and procedures to ensure the store runs smoothly.

  • BRAND EXPERIENCE

    Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient, and personalized.

    Engage with the local community via events and social media platforms.

    Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer.

    Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a unique store experience.

  • VISUAL & BUSINESS OPERATIONS

    Analyze the Business: analyze sales and products to identify and interpret business opportunities for the store, customers, and market.

    Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions.

    Manage Operational Execution: collaborate with head office to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability.

    Manage Visual Execution: collaborate with key partners to assess timely and effective execution of store structure, outfitting, display and merchandising while assuming accountability for the store’s profitability.

  • COMMUNICATIONS & RELATIONSHIPS

    Provide Meaningful Feedback: set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.

    Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and to facilitate problem-solving.

    Adaptability: encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision.

  • QUALIFICATIONS:

    You have a minimum of 3 years of proven success in building customer relationships.

    You have a minimum of 3 years of leadership experience.

    Experience in sales, marketing, scheduling, human resources, and inventory controls.

    You have a love for our products and want to share your passion with your team and your customers through toxin-free education.

    You bring new ideas and enthusiasm to drive sales and lead your team to success.

    You’re an operational ninja with an entrepreneurial spirit and are always looking to develop your business skills.

    You have open availability to be at the store when your store needs you.

    You must be at least the minimum required legal age in your province.

    You must be able to pass a police background check.

    Complete the AGCO CannSell program and be able to provide a copy of the certificate.

    First Aid/CPR training an asset. (must be able to provide a current copy of certificate)


COVID-19 CONSIDERATIONS

To keep all staff and customers safe during COVID-19 we follow all applicable rules and provincial/local guidelines including masks for all staff and customers, as well as enhanced cleaning and sanitation throughout the store.

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