FREQUENTLY ASKED QUESTIONS

Cannabis Info

Yes, we do carry a variety of vegan edibles. Please search 'Vegan' in the search bar for the list of vegan products we carry. Indicating possible allergens, gluten, or sulfites is a mandatory labeling requirement for all edible products. See the nutritional label for a full list of ingredients.

Indicating possible allergens, gluten, or sulfites is a mandatory labeling requirement for edible products. All edible packaging will list potential allergens that are or could be, present in the product which includes peanuts and tree nuts.

It depends on the Licensed Producer's facility; however, all edible packaging will list potential allergens that are or could be, present in the product which includes peanuts and tree nuts. Allergens are defined by the Canadian Food Inspection Agency.

In short, no. The molecule remains the same, regardless of which type of plant it comes from.

“Hemp” and “cannabis” are terms for the same species of plant, cannabis Sativa. While the two have a similar appearance, the term “hemp” is used to classify cannabis plants that contain no more than 0.3% tetrahydrocannabinol (THC).
As with cannabis, Health Canada regulates hemp production and controls the type of hemp strains that producers are allowed to grow. Health Canada reports that because these strains contain so little THC, the psychoactive cannabinoid in cannabis, they cannot produce the “intoxicating effect” typically associated with cannabis use.

In its natural state, cannabis has a low level of active cannabinoids. When cannabis is decarboxylated, either through heating or processing, its cannabinoid levels increase. So, the CBD and THC content are displayed on every product label in two ways.
On package labels, the first numbers, listed as “THC” and/or “CBD”, represent the active cannabinoid levels in the cannabis as purchased. Dried cannabis will have a low level of active cannabinoids because it hasn’t been heated yet.
The second numbers are listed as “Total THC” and “Total CBD.” These figures represent the active cannabinoid levels in cannabis when ready for consumption. Because oil and capsule products have been processed (and the cannabinoids heated already), the second and first numbers will be the same between products. 

"THC” refers to the quantity of active cannabinoids contained in the product at the time of purchase before it is heated by vaping, smoking or cooking. “Total THC” refers to the levels of active cannabinoids in the cannabis after it has been prepared for consumption by heating through vaping, smoking or cooking. The “Total” cannabinoid content numbers are most helpful in identifying the potential potency that the product may have when consumed.

Cannabis labels list the date that the cannabis was packaged, which indicates when the finished product was placed and sealed in its final packaging. Expiry dates, which are directionally used to communicate the stability of the product in regards to potency, are not mandatory in Health Canada regulations, so some licensed producers will provide them, but many do not.
If the product is properly stored in a dark, dry place and in an airtight container, it should maintain its full potency until opened.

Should you ever need to reach them, the licensed producer of every product must provide their name and contact details on the product label, including an email address and phone number.
Each product also includes a lot number which refers to a specific harvest, or “lot” of products, which helps trace it back to quality control processes. Take note of the lot number if making a product inquiry.

To be precise - the cannabinoid content within each product is measured differently by format. Dried flower products list cannabinoid content in percentage relative to the total cannabis purchased. Pre-rolls and capsule content is measured in totals per unit, and oil content is listed in milligrams per milliliter

While some of our prices (which include HST) might be higher than those encountered on the illegal market, when you buy from ashario.ca you’re getting tested, traceable, high-quality cannabis products.

The brain, specifically the frontal cortex, continues to develop until the age of 25. This part is responsible for things like attention, personality, impulse control, and emotion, which is why it's important to consider refraining from using cannabis until this time. The younger you are and the more frequently you consume, the more at risk you are.

This always depends on how much you consume, how you consume it, your genetics, age, gender, and other personal biological factors. Effects can take up to 24 hours to fully dissipate, but THC can be detectable in the bloodstream for up to seven days or more, depending on several factors, including frequency of use. 
There are few reports of secondary intoxication (i.e. from secondhand smoke or vaping), but it also depends on a number of factors, including dose and ventilation of the space

No. Cannabis products containing THC will have an intoxicating effect or produce a “high”. However, some cannabis products are exclusively CBD, CBG, CDC, or CBN which generally have no intoxicating effects.

Yes, but it takes practice to create cannabis-infused products that are consistently dosed

Always start with a very small amount: one inhalation or a very small amount ingested. Wait at least 10 minutes before inhaling again and 60 minutes before ingesting any more. If ingesting capsules or oil, please follow the directions on the packaging. If you’re new to ingesting cannabis, consider ingesting very small amounts and waiting at least an hour to determine a product’s full effect.
The effects of cannabis vary from person to person and will also depend on the type of product and method used for consumption, along with other personal factors that can include genetics, existing mental health conditions, current mood, age, personality, gender, and whether cannabis has been consumed often enough to develop a tolerance.
If you’re new to consuming cannabis or looking for a milder psychoactive effect, choose products with lower THC potency or cannabis products that contain CBD. If you prefer to avoid any potential for intoxication, opt for 100% CBD products.

CBD is short for cannabidiol and is another common cannabinoid in cannabis. When consumed, CBD affects various processes in your body but does not produce an intoxicating effect.

Short for tetrahydrocannabinol, THC is the most common cannabinoid in cannabis. It is the primary psychoactive cannabinoid responsible for the intoxicating “high” that may be experienced when it’s consumed.

The best way to keep your flower fresh is to keep it in a cool, dark, dry place. Light, heat, and moisture will all contribute to a change in the cannabinoids of your cannabis. Dark glass containers protect from harmful UV rays while letting non-harmful UV rays penetrate through.
Avoid the following when storing your cannabis:
- Keeping the cannabis in a plastic bag.
- Keeping it in a container that is too large for the quantity (that means extra oxygen).
- Storing your stash in a sunny place.
- Storing it in clear glass rather than dark. Storing it in the fridge or freezer.
- Freezing can make your trichomes break off, which drastically alters your experience, and the fridge is a very cool and dark place but there is often a lot of moisture in a fridge.
If you have children or pets in your home, ensure that all cannabis products are kept safely out of reach and ideally kept in a secure childproof container.

About My Order

Yes, please call the store you ordered from to report the change or cancellation and our team will be happy to assist you.

Please call your nearest Ashario dispensary for a product request. As soon as products are replenished, they will be available on our website. We encourage you to check back regularly.

Should you ever need to reach them, the Licensed Producer of every product must provide their name and contact details on the product label, including an email address and phone number.
Each product also includes a lot number which refers to a specific harvest, or “lot” of products, which helps trace it back to quality control processes. Take note of the lot number if making a product inquiry.

5 clicks on/off | 3 clicks to change voltage settings. Keep it on the blue heat setting. Only put it to the red heat setting when the cart is almost done and you are trying to get the rest of the oil out or if the cart is clogged. Charge in the wall outlet not in the car or laptop. Don’t screw on the cartridge too tight. Don’t leave the battery anywhere that's too cold/hot. Don’t overcharge the battery (4 hours max).

Depending on where you live, most cannabis packaging can be recycled in your curbside recycling program or at your local recycling depot. There are also programs that specialize in nonrecyclable waste (such as Terracycle) that accept cannabis packaging from Licensed Producers.

To protect against accidental consumption, ensure products are not appealing to children or youth, and provide the consumer with the necessary information to make informed decisions, Licensed Producers must adhere to stringent packaging and labeling requirements enforced by the Federal Cannabis Act and Health Canada.
Unfortunately, these stringent requirements result in the mandatory inclusion of bulky and excess packaging, regardless of the quantity of the product ordered. The good news is that most cannabis packaging can be recycled, depending on where you live

NO REFUNDS -OR- EXCHANGES
All cannabis products are final sale.
Concerns related to product quality or quantity should be directed to the product’s licensed producer, as Ashario has no role in the quality, manufacturing, or packaging date. We suggest reviewing your purchase before leaving the store to ensure accuracy.
ASHARIO Accessories
We offer an exchange within 5 days of purchase. Exchanges are only accepted with proof of physical receipt - NO exceptions.

Cannabis Health & Safety

Every legal cannabis product is packaged in child-safe, tamper-proof packaging to protect youth from the harms of cannabis. Additionally, because THC is intoxicating, the package for any product
containing THC above 10 micrograms per gram, will feature a red icon to indicate the presence of THC and a message highlighted in yellow carrying a health-related warning.

No. According to the Cannabis Act, even parents or guardians can face significant legal consequences for distributing cannabis to a minor, including up to a 14-year prison penalty. The rules and penalties for distributing cannabis to minors are different from those set for alcohol distribution to minors.

Cannabis use has health risks that are best avoided by not using it. However, there are steps that can be taken that will reduce the health risks associated with use:
- Delay cannabis use until later in life (after the age of 25)
- Avoid using synthetic cannabis (e.g., K2, Spice)
- Avoid the use of cannabis before operating a vehicle, and wait at least six hours after using cannabis before operating a vehicle
- Avoid mixing cannabis with alcohol or tobacco
- Avoid smoking cannabis
- Limit and reduce how often you use cannabis

There is not a lot of research done on pregnant women using cannabis and the effects it leaves on their child, however, it is not recommended to consume cannabis while pregnant. Cannabis use during pregnancy has been linked to low birth weight and can harm a child’s brain development. 

There is limited evidence that suggests cannabis use is likely to precede the use of other legal and illicit substances and the development of addiction to other substances. The majority of people who consume cannabis do not go on to use other harder substances, such as stimulants or opioids.

Inhaling smoke of any kind can lead to lung damage and respiratory problems. Certain smoking practices such as deep inhalation or holding one’s breath increases these risks. It is known that cannabis smoke contains chemicals and tar that are similar to tobacco smoke.

Overdosing on cannabis is not like a typical overdose you would experience  with other substances. Though you technically can consume too much, the experience would typically include vomiting followed by a loss of consciousness. This is referred to as "greening out". There is no documented case of death resulting from a toxic overdose of cannabis.

Combining cannabis and alcohol can elevate the felt effects and lead to extreme intoxication, dizziness, and nausea. Combining cannabis with alcohol can also increase the risk of vulnerable people experiencing psychotic symptoms. Combining the two further lowers concentration and reaction times.

Tobacco is harmful on its own, and the co-use of tobacco and cannabis has been associated with developing a dependence on either substance, negative mental health outcomes, engagement in other risk-taking behaviours, and increased difficulty stopping cannabis use.
There is some evidence that suggests combining tobacco with cannabis can lead to smoking initiation as well. In addition, using both substances may also lead to increased health risks compared to using just one or the other, such as the impact on the respiratory system.

Driving while experiencing the psychoactive and intoxicating effects of cannabis containing THC is extremely dangerous. Do not drive after using cannabis, and ensure you are informed about the driving laws in Ontario. Although the effects of intoxication from cannabis that contains THC may wear off, cannabis stays in your system for some time. It is recommended that individuals who use cannabis refrain from driving (or operating other machinery or mobility devices) for at least six hours after using cannabis. If tested, you could test positive for cannabis content in your body.
There are strict penalties for driving and cannabis in Ontario.

There is no documented case of death resulting from a toxic overdose of cannabis.
However, it is possible to “over consume” cannabis, whereby short-term and long-term adverse effects can occur, especially if you consume large amounts. Short-term adverse effects may include confusion, fatigue and anxiety, panic, paranoia, elevated heart rate, and a significant impact on your ability to make decisions and react quickly.
The potential long-term risks include harm to your memory, decision-making ability, concentration, intelligence, and mental health harms. Inhaling cannabis long-term may also lead to lung damage and infections.
Driving or operating large machinery after consuming cannabis would present great risks to yourself and others. Remember that driving while impaired is against the law. It’s also crucial to keep all cannabis products stored safely to avoid consumption by children or pets.

Stay calm and in a safe place. Try to distract yourself by listening to music or watching a movie. Have something to eat and drink plenty of water. If you are feeling distressed, call Telehealth Ontario at 1-866-797-0000 or 1-866-797-0007 (TTY).
If you’re experiencing a frighteningly rapid heartbeat, call 911.

Yes. Cannabis can have interactions with other drugs or medicinal products. Please check with your doctor or pharmacist for possible adverse effects when combining cannabis with medication.
 
WHAT SHOULD I DO IF MY CHILD INGESTS CANNABIS?
Contact 911 immediately.

About Ashario

Your privacy is important to us. Please read our full Privacy Policy.

No. We don’t offer price adjustments at this time.

Ashario is committed to protecting the privacy and confidentiality of its customer's personal information. Our Privacy Policy explains how we will ensure the confidentiality and privacy of the personal information you provide to us.

No. Ashario does not give medical advice or fill medical prescriptions.

Yes, as long as you are 19 years of age or older you can buy online as a guest. You are not required to register for an account in order to browse or buy any products.

Our online store limits the amount of cannabis a customer can purchase to 30 grams of dried cannabis, or the equivalent in other formats, per transaction. Transactions are not limited per day.
It is important for customers to understand that provincial legislation restricts the maximum amount of cannabis an individual may possess in public to 30 grams.